Support Site
10 Nov
2008
10 Nov
2008
White Space Ltd. Support Site
Supporting Wordshark and Numbershark
Supporting Wordshark and Numbershark
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White Space Ltd is Registered in England and Wales at 45 St Dunstans Rd London W6 8RE. Registered number 908615
Summary of Significant Known Issues:
9. Microphone does not seem to work for recording words
This may be because
A) the microphone is not correctly switched on, OR
B) because the user’s file has become corrupt.
A) Check microphone is in the correct socket in the soundcard (usually pink). Go to start / all programs / accessories / entertainment / sound recorder. Try recording on this. If this works, suspect the user file is corrupt (see below)
If recording does not work, go to Start / all programs / accessories / entertainment / volume control. Go to Options / Properties / tick “Adjust volume for Recording”, and ensure “Microphone” is ticked on the list below (you may need to scroll down). Click “OK”. Ensure the slider for Microphone is moved to the top, and that the “Mute” box is not ticked. Try recording on “Sound Recorder” again. If this does not work, seek technical support.
B) If the user file is corrupt, then it is possible that recording of words and sounds may fail.
Sign on as a program administrator, go to “Admin” / “Add and manage students”. Add a new student. Sign on as that student.
Go to “Settings for [name]” and add a short word list of your own. Save this.
Go to “Record sounds for your own word lists”. If this works, this confirms that your previous user file has become corrupted. Click here for further information.