Support Site Updated
09 Dec 2011
Home & SEARCH. Help us help you. Ordering. System Requirements. Known Issues. FAQs. Networks. Dutch Versions. Be Safe!. Training. Educational hints. Contact.
Support Site for Wordshark & Numbershark

White Space Ltd is Registered in England and Wales at 45 St Dunstans Rd London W6 8RE.      Registered number 908615

                           Support Tel: 020-8748-1170                    SEARCH

Home                    Contact us                                 Privacy Statement

Views since 16 Dec  2010
Currently viewing
Wordshark and Numbershark store records of pupils’ work. Under the terms of the Data Protection Act, we advise that you may wish to allocated passwords to all users to afford a suitable level of privacy. Programme Administrators  are required to have passwords.

Any administrator can add further administrators, and we ask that each adult/educator  has their own unique user name. If all staff sign on with the same username, then a file sharing violation can result, leading to potential loss of data. We strongly recommend that a school has more than one administrator

As with all passwords, we would advise that staff avoid using passwords such as “teacher” which can easily be guessed by pupils. The passwords are encoded and stored on the computer: The encoding is not unbreakable, so we advise that you do not use a password that is used for other purposes, such as your bank PIN.

LOST PASSWORDS:
If an administrator loses or forgets their password, any other administrator can sign on using their own username and password, go to “Admin/Add and manage students/View any other administrator /Click (right side of screen) on the “lost” person, then on “Change password”.

A child’s administrator can change the child’s password. Again sign on as administrator, go to admin / add and manage students / change student password.

A child can change their own password, under “Settings for... / change password”

LOST PASSWORD  - NO OTHER ADMINISTRATOR
First, please check the version number: At the login screen, go to file / version.
Then, check the administrator user name: At the login screen, go to file / list of administrators

Then proceed to our FAQ 5: Lost Admin Passwords


Passwords & Lost Passwords: