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 25th May 2012
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Support Site for Wordshark & Numbershark

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Mac Issue: Parental Controls
If using a Mac with Parental Controls enabled, typically the program will work for the administrative user. Standard users may experience the “uncaught exception” error.

As an administrator you can put this right by selecting the particular user in the “Parental Controls” panel which is in System Preferences/Accounts and clicking the “Configure” button of the “Finder & System” section.  

Mac permissions - parental controls for Wordshark & Numbershark

You can then scroll down the list of applications and tick “Wordshark / Numbershark ” as appropriate and then click “OK”.

Student / child users may experience a message such as: “You do not have the necessary permission to access the program”

If Wordshark/Numbershark  doesn’t appear in this list, and  you get this message when you try to add it using the “Locate” button, then please contact us for a free replacement App Bundle: