Updated 20 Feb 2014

SYMPTOM:  On double-clicking the icon, the program loads to the first splash screen. This displays for around 20-30 seconds,  but then fades.

CAUSES &  SOLUTIONS:

There are different causes and solutions, depending on the version and release you are using:

Known Issues:

Program closes after opening screen

Solutions for CD based single-user versions (Home) Solutions for network version Solutions for CD based single-user versions (School)