Q16. I tried starting Wordshark today and our AVG virus detector advised that a possible virus Win32/DH is on the disc and locked me out of the program. I am using the original disc which I purchased years ago and cannot understand how a virus could suddenly arrive on a read-only CD. Answer: A virus is not able to add itself to a read-only CD. This issue has resulted from a recent update to AVG, which is now returning a 'false positive'. This is where a valid file is incorrectly detected as infected. See “Anti-Virus Alerts” for more information. AVG's advice is to add an exception for the program to the Resident Shield. The instructions are: To identify the file, when AVG prompts that there is a suspected virus choose the option: “Take me to file”. This will take you to the file so you are able to find it when you browse at step 4. 1. Open the AVG Program. 2. On the Tools menu, click "Advanced settings." 3. In the left tree menu, click Anti-Virus -> Resident Shield -> Excluded items. (Some AVG versions: left tree menu, click Resident Shield -> Excluded items) 4. Click Add Path or Add file, and then browse to choose the directory or file to be excluded. This is usually D:\Wordsharkl.exe (note the l is a letter L not 1) 5. Confirm by clicking OK.