Support Site Updated
 09 Dec 2011
Home & SEARCH. Help us help you. Ordering. System Requirements. Known Issues. FAQs. Networks. Dutch Versions. Be Safe!. Training. Educational hints. Contact.
Support Site for Wordshark & Numbershark

White Space Ltd is Registered in England and Wales at 45 St Dunstans Rd London W6 8RE.      Registered number 908615

                           Support Tel: 020-8748-1170                    SEARCH

Home                    Contact us                                 Privacy Statement

Visit
 sales site
Views since 16 Dec  2010
Currently viewing
Wordshark and Numbershark work in similar ways. Most of the following error messages apply to both programs.  These error messages are based on Wordshark release 3s.05  and later. Earlier releases have minor differences.

Access Denied: Please Login with administrator privileges and try again

Anti-virus program picks up one of our files as “suspicious”

An error has occurred in your program. To keep working anyway click "ignore" and save your work in a new file. To quit the program click "Close". You will lose work since your last save
An unexpected error has occurred - click ignore or cancel"  whilst installing or first run
An unexpected exception has been detected in native code outside the VM.
A required security module cannot be activated. "This program cannot be executed (6000)
Assertion Failed!
Cannot access [Wordshark][Numbershark] program
Cannot locate the CD-ROM  x   Please insert the correct  CD-ROM, select OK and restart application
CD/DVD emulation software has been detected. Please disable all CD/DVD emulation software
COM surrogate has stopped working
Could not create Java Virtual Machine
Could not write license data! Please contact Customer Support for further instructions

CRC Error: The file [filename] doesn't match the file in the setup CAB file (Error on installing)
EAccess violation
Error Code 1 or  Error Code 2  or  Error Code 3 or  Error Code 4   "programname cannot be run without the CD in place"
Error code 5  "Incorrect runtime parameter for programname"                          Error code 6  "Incorrect parameters for programname"
Error Code 7: You can only run with the CD in place                                       Error code 8  "Incorrect invocation of programname"
Error code 9                Error code 10 "Please check that you have read and write access to: pathtosharedfolder"
Error code 11      Error code 12              Error codes 13-15           Error codes 16-18          Error codes 19-21          Error 1305
Failed [xxxx] check - file length
Feature Transfer Error: Access is denied
Incorrect invocation of WORDSHARK /NUMBERSHARK
Incorrect parameters for WORDSHARK / NUMBERSHARK
Incorrect runtime parameter for WORDSHARK / NUMBERSHARK
Internal Error 2889, Licence Agreement, Memo (whilst installing)
Invalid Characters in Names
Java Virtual Machine Launcher states “Could not find the main class. Program will exit.”  (Sometimes after apparently successful install)
“Java Virtual machine Launcher” Fatal Exception Occurred. Program will exit.
Please log in with admin privileges and try again”
Server not available - running locally
Sound issues, including Recording:  “Soundcard not available: Cannot run”
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION
Unload the debugger and try again
Windows - No Disk Exception Processing Message 0xc0000013  Cancel Try Again Continue
Wordshark / Numbershark cannot be run without the CD in place
Wordshark/Numbershark  will run only if the CD is in place. Re-insert the CD to continue running.

Error Messages: