Symptom: On running the program, an error message similar to the one above is displayed.
Cause: Our launcher program is unable to find our program files. These are normally
stored EITHER on the server (check the icon properties “target” for location) OR
on the local C: Drive / Program files / [Word][Number]shark [3][4]/[Word][Number]shark-Programs,
or its subdirectories “Bin” or “Lib”.
Possible reasons:
A) You do not have “read” permissions for this class of users for our program directory,
or one of its sub-directories. Solution: Adjust permissions. Note - if you appear
to have “read” permissions, try inserting then reading a “Word” document that you
put in this directory and then in each of the sub-directories.
B) Some or all of the program directory “Wordshark-programs”, or its subdirectories
“Bin” and “Lib” are missing. Solution: Copy the missing files back in from the similarly
named location on the install disk.
With thanks to Alison Powell for being the first to have, and report, this problem:
Someone had “binned” her bin sub-directory!
